Payment, Refund, Withdrawal, and Transfer Policies
Space in our workshops is limited and we rely on your attendance to make important arrangements and logistical preparations for every workshop. Our participants are important to us and if for any reason you need to withdraw from a workshop or wish to transfer to a different workshop, please notify us in writing (email to firstname.lastname@example.org) as soon as possible.
A deposit payment is due at the time of your registration to reserve a spot in the workshop. All payments can be made through our website or over the phone by calling 505-983-1400, ext. 111 with an American Express Card, MasterCard, Visa, or Discover Card. We also accept payment by way of check or money order sent to 50 Mount Carmel Rd. Santa Fe, NM 87505. Certain workshops require a portfolio review and final acceptance is not confirmed until your portfolio has been received, reviewed, and accepted.
Once the workshop is called a “Go”, participants will receive notification and a statement of account that will specify the balance due and the due date. Santa Fe Photographic Workshops and Writers Lab (SFPW) reserves the right to withdraw any registration if the balance due has not been received within 5 business days of the due date specified on the invoice and will result in no refund. Late payments will be subject to a 5% penalty, applied to the balance due.
There are no exceptions to these policies and SFPW is not responsible for cancellations due to medical or other emergencies. Should SFPW cancel an itinerary, all fees and deposits are refunded in full or may be transferred to another workshop within 12 months. SFPW is not responsible for reimbursement of non-refundable airline tickets in the event of a workshop cancellation. Please check on your workshop status before making travel arrangements. We strongly recommend that you purchase trip cancellation/travel insurance.
We offer a 48-hour grace period on new registrations. If you have second thoughts about participating in your workshop within 48 hours of your registration, we will refund your payment, less a $60 processing fee.
We will do our best to accommodate transfers, however we reserve the right to approve or reject any transfer request. Transfer request will only be considered if made within the following time frames, based on the workshop you are transferring from:
All approved transfers will be subject to a $60 transfer fee and the new workshop or program must be completed within 12 months of the withdrawal.
Programs with special policies are listed below: